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三夏大考:“服務(wù) 動力 整機” 東方紅小麥機能拿多少分?

2022-06-15 09:34:20 來源:中國一拖 閱讀量:20139 評論

導讀:5月中旬以來,隨著小麥由南到北次第開鐮,中國一拖2022年三夏服務(wù)活動也拉開了大幕。

  【農(nóng)機網(wǎng) 明星企業(yè)】近期,記者從南到北,從河南省駐馬店、新鄉(xiāng)、安陽、河北省邯鄲等地區(qū)深入到田間地頭進行實地走訪,來看看在夏收這場大考中,用戶為東方紅小麥機打多少分。
 
服務(wù)保障全方位
 
  為保證今年麥收的順利進行,收獲機具公司精心謀劃,提前準備,從全國各地協(xié)調(diào)東方紅小麥機用戶200余人,組建了東方紅小麥機跨區(qū)作業(yè)機耕隊,在今年麥收的第一站——駐馬店集結(jié),全力保障夏糧顆粒歸倉。
 
  在成安縣,收獲機具公司服務(wù)隊員告訴記者,為了最大程度降低用戶停機時間,收獲機具公司在全國200多家經(jīng)銷商處投放了充足的備件儲備,為今年小麥機收割作業(yè)提供了備件保障,也讓小麥機機手在跨區(qū)服務(wù)過程中不為備件擔憂。以河北地區(qū)為例,共設(shè)立了4個備件庫,可在最短時間內(nèi)將所需備件送達田間地頭。
 
  新鄉(xiāng)市原陽縣東方紅經(jīng)銷商段濤告訴記者,近年來,他們和收獲機具公司、柴油機公司密切合作,通過線上線下培訓交流,服務(wù)能力明顯提升。目前可實現(xiàn)原陽縣境內(nèi)1個小時到達,2個小時修復。駐馬店市遂平縣河南農(nóng)吉農(nóng)業(yè)服務(wù)公司負責人表示:“今年是我們公司第一年銷售東方紅小麥收獲機,原本對產(chǎn)品、服務(wù)還有一些疑慮,但看到近期的情況,這些疑慮都被打消了。良好的產(chǎn)品和服務(wù)口碑也促進了產(chǎn)品銷售,這些天有不少用戶咨詢,指定要買東方紅小麥機,預(yù)計還能銷售30臺左右。”
 
  “在我們外出作業(yè)之前,收獲機具公司服務(wù)隊主動上門走訪,對我們的8臺東方紅小麥收獲機進行調(diào)試,確保收獲機始終處于最佳狀態(tài),讓我們安心出門。”李師傅告訴記者。不僅如此,為隨時解決遇到的問題,服務(wù)隊還指定服務(wù)人員與李師傅建立“一對一”聯(lián)系,遇到問題通過微信視頻直接交流,非常方便。有了服務(wù)隊的大力支持,李師傅一行跨區(qū)作業(yè)非常順利。

  機手點贊國四機
 
  在河北省成安縣成安鎮(zhèn)南魚口村,記者見到了從河南駐馬店地區(qū)跨區(qū)作業(yè)歸來的東方紅國四小麥收獲機。
 
  機手秦運波告訴記者,跟國三機相比,國四機雖然增加了購買尿素的成本,但得益于整體作業(yè)效率有提升,收益反而增加。
 
  他們每年從五月中旬開始進行小麥跨區(qū)收割作業(yè),從駐馬店一路向北,一直回到成安。
 
  由于要跨省作業(yè),他們對機器和服務(wù)的要求比較高:在麥收期間質(zhì)量要穩(wěn)定,特別是不能耽誤干活;服務(wù)效率要高,特別是跨省服務(wù)不能推諉。
 
  在整個夏收期間,收獲機具公司、柴油機公司組成了跨區(qū)服務(wù)隊,一路上對秦運波一行格外照顧:提前幫忙調(diào)試機器,安排專人二十四小時對接;同時,無論走到哪里,當?shù)貣|方紅經(jīng)銷商和服務(wù)站總會主動打電話溝通小麥收獲機狀態(tài)和位置,貼心的服務(wù)讓人格外安心。
 
整機穩(wěn)定“不掉鏈”
 
  “小麥收獲機質(zhì)量整體穩(wěn)定,沒有出現(xiàn)大的問題。”這是在走訪過程中,各地經(jīng)銷商和用戶的一致看法。老機手楊景州認為,夏收期間他們一直高強度作業(yè),東方紅小麥收獲機質(zhì)量非常穩(wěn)定,不耽誤干活,這就是對機手最大的支持!
 
  河北的跨區(qū)作業(yè)機手袁師傅,有二十多年“駕齡”,長年從事跨區(qū)收割作業(yè)。他告訴記者,自己每年從五月底開始進行小麥跨區(qū)收割作業(yè),從湖北一路向北,一直到張北(張家口),時間會持續(xù)到九月份。因此對小麥收獲機只有一條要求:質(zhì)量穩(wěn)定,在長達三個多月的時間里不能掉鏈子。這一點,東方紅小麥收獲機做到了。
 
  滑縣東方紅經(jīng)銷商楊坤告訴記者,近年來,滑縣東方紅小麥收獲機的市場占有率穩(wěn)步提升,質(zhì)量穩(wěn)定是重要的原因。得益于用戶口碑好,滑縣地區(qū)今年已銷售東方紅小麥收獲機40臺,銷量和市場占有率雙雙提升。
 
  在河北省邯鄲市成安縣,東方紅大輪拖、收獲機產(chǎn)品銷售勢頭良好,其中小麥收獲機銷售90余臺。當?shù)亟?jīng)銷商徐延濤表示,許多跨區(qū)作業(yè)的機手口口相傳,有力帶動了東方紅產(chǎn)品的市場銷售。
 
  記者:龐瑞鋒
 
  圖片:邢魏鑫
 
  編輯:胡淑靜
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