河南省關(guān)于開展2020年“農(nóng)機(jī)3.15”消費者權(quán)益日活動的通知

2020-03-10 09:35:54 來源：河南省省農(nóng)機(jī)中心 閱讀量：15906 評論

　　【農(nóng)機(jī)網(wǎng) 通知公告】 各省轄市、省直管縣(市)農(nóng)機(jī)中心：
 
　　為促進(jìn)農(nóng)機(jī)化質(zhì)量提升和農(nóng)機(jī)用戶依法維權(quán)，保障春耕春播生產(chǎn)，助力脫貧攻堅和農(nóng)機(jī)化轉(zhuǎn)型升級，按照農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機(jī)械試驗鑒定總站(中國消費者協(xié)會農(nóng)機(jī)產(chǎn)品質(zhì)量投訴監(jiān)督站)、農(nóng)業(yè)機(jī)械化技術(shù)開發(fā)推廣總站“農(nóng)機(jī)3·15”消費者權(quán)益日活動部署，我省制定了《2020年河南省“農(nóng)機(jī)3·15”消費者權(quán)益日活動方案》(見附件)，現(xiàn)予印發(fā)。請各地農(nóng)機(jī)中心根據(jù)省級方案積極組織開展“農(nóng)機(jī)3·15”消費者權(quán)益日活動。
 
　　2020年3月5日
 
　　附件：
 
2020年河南省“農(nóng)機(jī)3·15”消費者權(quán)益日活動方案
 
　　為促進(jìn)農(nóng)機(jī)化質(zhì)量提升和農(nóng)機(jī)用戶依法維權(quán)，保障春耕春播生產(chǎn)，助力脫貧攻堅和農(nóng)機(jī)化轉(zhuǎn)型升級，根據(jù)農(nóng)業(yè)農(nóng)村部農(nóng)業(yè)機(jī)械試驗鑒定總站(中國消費者協(xié)會農(nóng)機(jī)產(chǎn)品質(zhì)量投訴監(jiān)督站)、農(nóng)業(yè)機(jī)械化技術(shù)開發(fā)推廣總站“農(nóng)機(jī)3·15”消費者權(quán)益日活動部署，結(jié)合我省新冠肺炎疫情防控要求及工作實際，制定2020年河南省“農(nóng)機(jī)3·15”消費者權(quán)益日活動方案。
 
　　一、活動主題
 
　　聚力提質(zhì)量，護(hù)農(nóng)保春耕——“農(nóng)機(jī)3·15”在行動
 
　　二、活動方式
 
　　活動期間在河南省農(nóng)機(jī)中心網(wǎng)站，各省轄市、直管縣(市)農(nóng)機(jī)中心網(wǎng)站開通“質(zhì)量投訴監(jiān)督”專欄，全省各級農(nóng)機(jī)投訴監(jiān)督機(jī)構(gòu)聯(lián)合行動，通過網(wǎng)絡(luò)專欄、電話受理和咨詢服務(wù)等形式，開展“農(nóng)機(jī)3·15”消費者權(quán)益日線上活動。
 
　　三、活動日期
 
　　3月13日～31日
 
　　四、活動內(nèi)容
 
　　(一)在河南省農(nóng)機(jī)中心網(wǎng)站，各省轄市、直管縣(市)農(nóng)機(jī)中心網(wǎng)站開通“質(zhì)量投訴監(jiān)督”專欄。
 
　　(二)“農(nóng)機(jī)質(zhì)量與投訴相關(guān)政策法規(guī)、農(nóng)機(jī)質(zhì)量投訴監(jiān)督機(jī)構(gòu)信息、農(nóng)機(jī)質(zhì)量投訴受理工作流程”等上線。
 
　　(三)轄區(qū)內(nèi)農(nóng)機(jī)企業(yè)代表進(jìn)行農(nóng)機(jī)質(zhì)量服務(wù)承諾并在網(wǎng)上公布服務(wù)承諾。
 
　　(四)電話受理農(nóng)機(jī)質(zhì)量相關(guān)投訴。
 
　　五、準(zhǔn)備工作
 
　　(一)開設(shè)農(nóng)機(jī)“質(zhì)量投訴監(jiān)督”專欄，上傳“投訴工作流程、農(nóng)機(jī)投訴如何維權(quán)、如何選擇農(nóng)機(jī)機(jī)型”等宣傳資料， 3月13日前完成開發(fā)測試及上線準(zhǔn)備。
 
　　(二)3月13日前通過河南省農(nóng)機(jī)中心網(wǎng)站，各省轄市、直管縣(市)農(nóng)機(jī)中心網(wǎng)站向全省農(nóng)機(jī)用戶推送“農(nóng)機(jī)3·15”線上活動信息，引導(dǎo)農(nóng)機(jī)擁有者、使用者參與活動。
 
　　(三)向各省轄市、直管縣(市)農(nóng)機(jī)投訴監(jiān)督機(jī)構(gòu)發(fā)出開展“農(nóng)機(jī)3·15”線上活動通知。
 
　　(四)倡議全省農(nóng)機(jī)生產(chǎn)企業(yè)開展農(nóng)機(jī)質(zhì)量服務(wù)承諾，收集相關(guān)承諾信息。
 
　　六、活動宣傳
 
　　通過報紙、網(wǎng)絡(luò)等渠道宣傳報道活動情況，擴(kuò)大活動影響。收集各地活動情況，做好活動宣傳總結(jié)。請各省轄市、直管縣(市)農(nóng)機(jī)中心于4月5日前將活動宣傳材料(簡報、宣傳稿等)報河南省農(nóng)業(yè)機(jī)械技術(shù)中心。

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